PATIENT RIGHTS AND RESPONSIBILITIES

Confidentiality

SkyMedicus takes patient confidentiality very seriously, keeping healthcare information and treatment plans strictly private.  You may give personal information about you, such as your name, your contact e-mail and other contact details on various places on the SkyMedicus Website.  The information you provide us is absolutely safe with us.  We will never rent, sell, share or otherwise disclose your information to third parties.  We may contact you from time to time to remind you to update your Privacy Policy or ask you about your experience with SkyMedicus.  You may receive promotional announcements about products of services you may find useful.  At any time, you may opt out from receiving information from us.

Responsibility for Services

You, the patient, are financially responsible for all care provided by HEALTHCARE PROVIDER. As such, it is important that you are knowledgeable of your insurance coverage before arriving for each appointment.  All fees, co-payments, co-insurance, etc. are due at the time of service.  Failure to make required payment at the time of service may result in cancellation with the Healthcare Provider. Failure to make payment for services rendered may jeopardize your ability to schedule future appointments with HEALTHCARE PROVIDER. 

Remain in Communication with your Healthcare Provider

Please feel free to speak directly to your Healthcare Provider about any concerns you may have with your care or treatment plan.  Remember, that all communication between you and your Healthcare Provider via the SkyMedicus platform permanently appears in your SkyMedicus account.  You may access your communication history at your leisure.

Role of SkyMedicus, Inc.

SkyMedicus, Inc. (“SkyMedicus”) is a health information services company also offering electronic medical records management.  

SkyMedicus promotes transparency in healthcare pricing and unbiased health information services with an aim to offer consumers more choices on how they govern their healthcare.  SkyMedicus does not refer patients to any HealthCare Provider and does not charge any Healthcare Provider to be listed on the SkyMedicus Healthcare Marketplace at  (“SkyMedicus.com”).  

SkyMedicus offers you more choices and complete transparency in healthcare pricing.  We are able to achieve this by giving you access to the SkyMedicus Healthcare Marketplace.  In consultation with a healthcare professional, you make informed choices where, when, and how your health\care needs are met.  While this site matches healthcare providers who have indicated an ability to assist you with your healthcare needs, the selection of healthcare  providers and the evaluation of the provider’s ability to fully and competently meet your needs is YOUR DECISION FOR WHICH YOU ASSUME ALL RESPONSIBILITY.  Reliance on any information obtained from the use of this site or from any of the healthcare providers accessed through this site is SOLELY AT YOUR OWN RISK.  Always seek the advice of your physician or other qualified healthcare providers with any questions you may have regarding your medical condition.  Never disregard professional medical advice or delay seeking it because of something you have read on any website.

Conditions of Use

While each Healthcare Provider has passed the due diligence process and is SkyMedicus Certified, SkyMedicus makes no representations or warranties about the education, experience, licensing status or competency of any of the healthcare providers responding to inquiries submitted through the SkyMedicus website.  In no event shall SkyMedicus be liable for any damages (including, without limitation, direct, indirect, incidental, special, consequential or exemplary damages, damage arising from personal injury/wrongful death or any other damages.  SkyMedicus is not liable for any personal injury, including death, caused by the use or misuse of the site or the content. 

PATIENT RIGHTS

HEALTHCARE PROVIDER affirms that each patient has the following unconditional rights:

To be referred to an appropriate facility if the patient does not meet HEALTHCARE PROVIDER admission criteria.

To be informed of the steps involved in receiving services.

To preserve confidentiality under all relevant laws relating to the receipt of services.

All patients will be asked to sign a consent form for treatment.  If the patient is a minor or considered incompetent, a parent or guardian will be asked to sign the consent form on his/her behalf.  The facility will not provide treatment to those adults refusing service and also to minors without parental consent.

To make an informed decision to either accept or refuse treatment.  A voluntary patient is entitled to refuse treatment provided he/she has not been adjudicated incompetent.  An involuntary patient who wishes to refuse treatments offered is entitled to petition the committing court or hearing office for such consideration.  In the absence of such a petition, HEALTHCARE PROVIDER may proceed with the proposed treatment.  Whenever a patient gives informed consent to receive services, the consent must be made in writing and include the medical record of the patient.

To receive humane care and protection.

To practice his/her religion of choice.

To contact and consult with counsel and/or private practitioners selected by the patient at his/her expense.

To inspect and copy his/her medical record. Medical records will be housed in your SkyMedicus account.  HEALTHCARE PROVIDER maintains the right to withhold all or part of any medical record from the patient if:

Withholding is necessary to protect the confidentiality of other sources of information.

It is determined the information requested is detrimental to the physical or mental health of the patient; or if HEALTHCARE PROVIDER believes, the patient has potential to cause harm to him/herself or to someone else.

The patient’s consent to inspect his/her medical record is not given freely, voluntarily, or without coercion.

Granting the request will cause substantial harm to the relationship between the patient and the facility, or the facility’s ability to provide services in general.

If your suggestion, concern or grievance is not addressed to your satisfaction, you may contact the SkyMedicus compliance@skymedicus.com

All patients have the right to have all forms read to them, to ensure complete and thorough understanding.

  • +1 800-670-8450
  • 11080 Old Roswell Road, Suite 200
    Alpharetta, GA 30009
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